Support

Get help from our staff, browse common fixes, or connect with the community. Pick a department below and submit a ticket — we'll get back to you as soon as we can.

Product Support
Loader issues, in-game problems, feature questions.
Hardware Reset
HWID lock resets after replacing hardware or reinstalling Windows.
Billing Support
Payment problems, refunds, invoice questions, reseller purchases.
For instant answers to common questions, join our Discord — the support bot responds 24/7 with your order number. Click the Discord button in your nav — it appears once you have an active subscription.
Email replies to tickets are not received. You'll get email notifications when staff reply, but you must sign in and respond on the site — our system doesn't accept email responses.
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